Privacy Policy
Effective date: October 14, 2026
Splash Enterprises LLC, providing services under the name Splash Mobile Wash (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, contact us, book appointments, or use our services.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Your name, email address, telephone number, and billing or service address.
- Appointment and service information: Booking dates, service selections, vehicle information you provide, service instructions, and appointment history.
- Communications: Inquiries, customer messages, and information you provide during booking or customer support.
- Messaging preferences: Your permission to receive appointment texts, the date and method of consent, and requests to stop receiving messages.
- Transaction information: Payment status, invoices, and transaction records associated with our services.
- Website information: Our website and hosting providers may collect technical information such as IP address, browser type, device information, and pages visited.
Please provide only information reasonably necessary for your inquiry or service.
How We Use Information
We use personal information to:
- Schedule, provide, and manage mobile wash and detailing services.
- Assign technicians and identify service locations.
- Send appointment confirmations, reminders, and service updates.
- Respond to questions and provide customer support.
- Process transactions and maintain business records.
- Protect our systems, prevent fraud, and meet applicable legal obligations.
How We Disclose Information
We may disclose information to service providers that help us operate our business, including scheduling, communications, website hosting, payment processing, and business software providers. These providers receive information needed to perform services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect legal rights, investigate fraud, or protect the safety of our customers, employees, or others.
Mobile Information and SMS Consent
We do not sell or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
SMS consent is specific to Splash Mobile Wash and is not transferred to another business for its own messaging purposes. We may provide information necessary to deliver messages to communications service providers acting on our behalf.
When you give permission, we may send appointment confirmations, reminders, and service-related updates by text message. Consent to receive texts is optional and is not a condition of purchasing services.
Message frequency varies with your appointments and interactions. Message and data rates may apply.
You may withdraw SMS consent at any time by replying STOP to a message. We may send a final message confirming your opt-out. For assistance, reply HELP or contact us using the details below.
Opting out of texts does not cancel an appointment. Please contact us separately to change or cancel your booking.
See our full SMS Appointment Messaging Terms.
Cookies and Website Tools
Our website may use cookies or similar technologies to support website functionality and remember preferences. You can manage cookies through your browser settings. Disabling cookies may affect some website features.
Payment Services and External Links
If you make a payment through a third-party payment processor, that provider handles information submitted through its payment service under its own privacy policy.
Our website may contain links to external websites or services. Their privacy practices are governed by their own policies.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, address disputes, and meet legal obligations. We may retain consent and opt-out records to document messaging preferences and prevent unwanted messages.
Information Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No electronic transmission or storage method is completely secure.
Your Choices and Requests
You may contact us to request access to or correction of your information, request deletion, or update communication preferences. We will handle requests as required by applicable law. Some information may need to be retained for legitimate business or legal purposes.
We may need to verify your identity before responding. Additional privacy rights may apply depending on your location and applicable law.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The updated policy will be posted on this page with a revised effective date. We will provide additional notice or obtain consent when required by law.
Contact Us
For privacy questions, requests, or messaging assistance, contact:
Splash Enterprises LLC / Splash Mobile Wash
Phone: (602) 900-7157
Email: dpdetailsplash@gmail.com